Member Q&A: Physician Bio Videos: Strategy, Content, and Results - 7/1/2026
Baylor Scott & White Health asks:
What approaches are you taking with physician bio videos? If you are using them, could you share examples that are currently live in the market?
Question From:
Natalie Womble
Director, Clinic Marketing
Member Responses
Duke Primary Care
Kevin Shah, MD, MBA
Vice President, Duke University Health System
At all of Duke health, inclusive of and beyond Duke Primary Care, we have video bios online for all new providers along with their patient experience ratings. Anecdotally, this has been something patients have valued. All the videos are linked on our personal pages, but also uploaded on YouTube and many have hundreds of views.
Check out: https://www.youtube.com/@dukehealthproviderprofiles7220
Health Partners
Quinn Kitchen Miller
System Quality Improvement Director and System Director Clinician
Quinn.M.KitchenMiller@healthpartners.com
We do not currently do this. We did a whole project a few years ago to look into this, and the efforts were instead focused more on having consistent bio information, updating it with some regularity, and efforts around consistent and updated photos.

0 Conclusions